Frequently Asked Questions
Everything you need to know about stepping into style with Siren Shoes.
How do I determine my correct shoe size?
We recommend referring to our comprehensive Size Guide available on each product page. Our shoes generally run true to size, but if you are between sizes, we suggest ordering the larger size for the most comfortable fit.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new heels for a specific event.
Do you ship your collections internationally?
Yes, Siren Shoes ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What materials are used in Siren Shoes?
We pride ourselves on using premium materials, including ethically sourced Italian leather, high-grade suede, and our signature cushioned insoles designed for all-day wear.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.